Dinsol Global Terms, AUP & Policies

This Web Hosting Agreement is between “Dinsol Global” and the person/persons or company who use our website hosting and domain service. Please read carefully to ensure you understand our terms before purchasing any of our products or services.

SERVICES
“Dinsol Global” agrees to provide the services stated for the price agreed at any given time. We do not mislead customers with hidden costs unlike some other competitor companies do. However, we reserve the rights to increase the prices of the service prior informing customer by giving an notification by email and with or without stating reason for price increase. We can also change prices on renewal and give customer 7 (seven) days to either agree and pay the price or move their services within this period.

TERMS
All customers are responsible for monitoring their storage space and bandwidth (data transfer) each month. Customers who go over the limit of their account shall receive email notification from server on their control panel assigned email which customer can change them-self anytime by login to control panel or requesting technical support team on email using their registered billing email address. Our billing or support team member can also update customer of their account’s resource over-usage details and request them to take appropriate action. Customers can upgrade their account or reduce storage or related resources up on checking the same from provided control panel. Customer may also be sent an email with the option to either upgrade their account or reduce store or other stated resource and or storage by one of company staff member. If customer account continue to go over use, we shall do everything possible to fix the problem. We do hold to right to suspend account and services for continuous problems. If customers sign up for an account and cancel it within the first month they will still be charged for the full first month.

PAYMENTS
Renewal notices are emailed three days (or as set by us) before the actual renew date in your account. Unless otherwise, you are paying us using credit card (2CO active recurring transaction) and Paypal.com (active subscription), you will not have to worry about manual payments. All accounts are set up on a prepay basis. If payment is not received within 5 (five) days of Invoice due date a 5% late fee will be charged on due Invoice. “Dinsol Global” reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of Invoice due date or exceeding this time frame in any way is subject to suspension. You are responsible for all fees owed on the account from the time it was established to the time that you notify “Dinsol Global” to request for termination of services and the same is accepted. We are based in the India and our business currency is INR for local customers and USD for customers abroad. Your particular billing cycle corresponds to the contract length that was initially chosen at setup. Your account will automatically renew at this length unless cancelled before hand. There is no fee for cancelled accounts that have been paid for yearly. If you cancel an account on the monthly billing cycle “Dinsol Global” can not refund any payments made before.

All annual payments are non refundable once the 30 day money back guarantee period has passed. The only time your annual plan will end is if your account does not comply with our terms of service/acceptable usage policy. Both monthly and annual payments are non-refundable if your account does not follow our terms of service/acceptable usage policy.

CANCELLATION AND EARLY TERMINATION
Customers must acknowledge that the amount of the services bought is based on customers agreement to pay the fee for the initial term or renewal term.

SERVER ABUSE
Any attempt to undermine or cause harm to a server or customer of “Dinsol Global” is strictly prohibited.

“Dinsol Global” will strongly react to any use or attempted use of an Internet account or computer without the owner’s authorization. Such attempts include “Internet scamming” (tricking other people into releasing their passwords), password theft, security hole scanning, etc.

Any unauthorized use of accounts or computers by you, whether or not the attacked account or computer belongs to “Dinsol Global”, will result in action against. Possible actions include warnings, account suspension or cancellation, as well as civil or criminal legal action, depending on the seriousness of the attack.

IMPORTANT NOTE – “Dinsol Global” has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below.

You must not run IRC, bots or malicious clients or software on our servers. Unacceptable uses also include, but are NOT limited to: Proxy, Crypto Currency, Bulk emailing, unsolicited emailing, newsgroup spamming, upload scripts, pornographic content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by “Dinsol Global” to be unacceptable use of our services including abuse of server resources.

WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS – All web applications that are out-of-date and actively being exploited will be shut down immediately without prior notice. You are responsible for and should evaluate your web-based applications and scripts including core scripts, plugins, themes etc. on a regular basis to ensure their security and orderliness. Outdated scripts are very serious threat to the security of shared servers and we do not allow them on our infrastructure.

Shared hosting accounts may also be terminated if it includes the following content or have links to the following content: Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity; promoting or providing instructional information about illegal activities; promoting physical harm or injury against any group or individual; displaying material containing obscene nudity or pornographic material; displaying material that exploits children under 18-years of age; acts of copyright infringement including offering pirated computer programs or links to such programs; information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.

DISK SPACE ABUSE
“Dinsol Global” will be the sole arbiter as to what constitutes a violation of this provision. You are responsible for monitoring your disk space usage. If you need extra disk space contact one of our staff by email and they will be happy to help out. You can also upgrade your hosting plan from inside your “Dinsol Global” client account.

BANDWIDTH ABUSE
The intention of “Dinsol Global” is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If your account violate this condition, you will be notified and given 24 hours to remedy the problem. Failure to do so will result in your account being billed for the overage or suspension of service.

Traffic will go un-monitored until your account reach the amount of quota allocated to specific hosting plan opted. “Dinsol Global” will be the sole arbiter as to what constitutes a violation of this provision.

AUP – ACCEPTABLE USAGE POLICY
Customers agree to use our services under the Acceptable Usage Policy which is here by incorporated with this agreement. Customers agree that “Dinsol Global” hold the right to change their AUP at any time to meet web hosting standards and laws. Amendments to the AUP are effective on the earlier of “Dinsol Global” notice to Customer that an amendment has been made, or the first day of any Renewal Term that begins subsequent to the amendment. Customer agrees to cooperate with “Dinsol Global” reasonable investigation of any suspected violation of the AUP. In the event of a dispute between “Dinsol Global” and Customer regarding the interpretation of the AUP, “Dinsol Global” commercially reasonable interpretation of the AUP shall govern.

CUSTOMER INFORMATION
Customer represents and warrants to “Dinsol Global” that the information he, she or it has provided and will provide to “Dinsol Global” for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to “Dinsol Global” that he or she is at least 18 years of age. “Dinsol Global” may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer’s account until Customer has provided a written notice changing the Primary Customer Contract. We may urge to establish another customer account to change the ownership of account and get the services transferred. In such case an outlined procedure shall be provided to the current owner (primary customer) which he/she has to follow by paying an applicable fees to provide this service and support which is additional to the normal service. “Dinsol Global” provide technical & billing support to registered billing customer only for security and privacy of the customer. Primary owner of the account have facility to add Billing & Technical Sub-contacts using their Manage Customer Interface.

UNSOLICITED EMAIL & SPAMMING
Unsolicited commercial advertisements (“SPAM”) are not allowed in e-mail, and will likely result in account cancellation. “Dinsol Global” takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, YOUR account will first be suspended with or without any notice and then may be deleted.

The following activities are not allowed: SPAM, which includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain); Forging, altering or removing electronic mail headers – any domain sending stealth spam will be terminated without warning and without refund. Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account (“mail bombing”); Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancellation. See the newsgroup or mailing list’s charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such; Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages.

NOTE – If YOU use the services of another provider to promote a website hosted by or through “Dinsol Global” (“spamvertising”), then the provisions of the above policy shall apply as if the SPAM were sent through our servers. Violators will be assessed a minimum of US $250 fine and will face an immediate suspension. Mailing Lists: We strictly DO NOT allow large mailing lists on our servers, even though they are opt-in. We restrict the number of email messages each hosting account can send per hour. Currently, all our servers have limit of sending 100 email messages per hour per hosting account however this can be reduced or suspended based on the customer usage if found violating policy.

99.9% UPTIME GUARANTEE
(1.) COVERAGE – This 99.9% uptime guarantee applies to any Customer in good financial standing with “Dinsol Global” at the time of a service outage.

(2.) SERVICE LEVEL AGREEMENT (“SLA”) & SPECIFICATIONS – “Dinsol Global” endeavors to have the content of YOUR website available for http access by any party in the world 99.9% of the time. Network downtime (“unavailability”) is defined as 100% packet loss from “Dinsol Global” to its backbone providers. Downtime is measured past 10 minutes after notification of network failure via “Dinsol Global” online ticketing system. If the ticketing system itself is unreachable, the ticket must be started by sending a Direct Message on Twitter/Facebook/Instagram of the official “Dinsol Global” handle/page.

“Dinsol Global” administrators will determine the end of the downtime by a trace-route to YOUR machine from outside the “Dinsol Global” network.

(3a.) SHARED HOSTING CREDITS – In the event that YOUR website is unavailable for less than 100%, “Dinsol Global” will credit the following month’s service fee as follows. YOUR credit shall be retroactive and measured in 24 hours a day of a calendar month, with the maximum credit not exceeding 50% of the monthly service charge for the affected month.

• 95% to 99.9% – YOUR account will be credited 10% of your monthly hosting fee
• 90% to 94.9% – YOUR account will be credited 20% of your monthly hosting fee
• 89.9% or below – YOUR account will be credited 50% of your monthly hosting fee (3b.)

Credit shall not be provided to YOU in the event that you have any outage resulting from:

• scheduled maintenance as posted or informed by us, from time to time at “Dinsol Global”,
• your behavior or the performance or failure of your equipment, facilities or applications,
• circumstances beyond “Dinsol Global”‘s reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration/transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site,
• YOU breaking any agreement policy in “Dinsol Global”‘s “Terms & Conditions and AUP” causing a machine to fail as a result.

TECHNICAL SUPPORT BOUNDARIES
“Dinsol Global” provides technical support for YOU that encompasses within our area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our control panel interface, servers within our immediate responsibility and any other hosting related issues.

We do our best to help with scripts, templates and programing languages, however, under no circumstances is “Dinsol Global” obligated to help YOU in the installations of new application modules, templates and/or programming languages, nor in providing assistance for any errors produced by any applications that have been modified by YOU previously. We provide Technical assistance to our customers through Help-desk/Email only. Please note that we do not provide support on phone.

CGI SCRIPTS
Each shared web hosting account comes with its own CGI-BIN. YOU are free to use any CGI scripts YOU wish, however we reserve the rights to disable any CGI script that effects normal shared server operation without prior notice.

INDEMNIFICATION
Customer agrees to indemnify and hold harmless “Dinsol Global”, “Dinsol Global”‘s affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer’s services in violation of applicable law or the AUP by Customer or any person using Customer’s log on information, regardless of whether such person has been authorized to use the services by Customer.

YOU AGREE TO DEFEND,INDEMNIFY AND HOLD HARMLESS “DINSOL GLOBAL” AGAINST LIABILITIES ARISING OF:

(1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH “DINSOL GLOBAL”‘S SERVER.
(2) ANY MATERIAL SUPPLIED BY THE CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY
(3) COPYRIGHT INFRINGEMENT AND
(4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM “DINSOL GLOBAL”‘S SERVER.

DISCLAIMER OF WARRANTIES
“Dinsol Global” does not warrant or represent that the services will be uninterrupted, error free, or completely secure. To the extent permitted by applicable law “Dinsol Global” disclaims any and all warranties including the implied warranties or merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by applicable law all services are provided on an “As Is” basis.

LIMITATION OF DAMAGES
Neither party shall be liable to the other for any lost profits or any indirect, special incidental, consequential or punitive loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the agreement, even if the party has been advised or should be aware of the possibility of such damages.

Notwithstanding anything else in the agreement to the contrary, the maximum aggregate liability of “Dinsol Global” and any of its employees, agents or affiliates, under any theory of the law (including breach of contract, tort, strict liability and infringement) shall be a payment of money not to exceed the amount payable by customer for the three months service.

SUSPENSION OF SERVICES/TERMINATION
Customer agrees that “Dinsol Global” may suspend services to Customer without notice and without liability if: (i) “Dinsol Global” reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) “Dinsol Global” reasonably believes that the suspension of service is necessary to protect its network or its other customers, or (iv) as requested by a law enforcement or regulatory agency. Customer shall pay “Dinsol Global” reasonable reinstatement fee if service is “Dinsol Global” following a suspension of service under this subsection.

The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if “Dinsol Global” fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within ten (10) days of Customer’s written notice describing the failure in reasonable detail. The Agreement may be terminated by “Dinsol Global” prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability as follows: (i) upon five (5) days notice if Customer is overdue on the payment of any amount due under the Agreement; (ii) Customer materially violates any other provision of the Agreement, including the AUP, and fails to cure the violation within thirty (30) days of a written notice from “Dinsol Global” describing the violation in reasonable detail; (iii) upon one (1) days notice if Customer’s Service is used in violation of a material term of the AUP more than once, or (iv) upon one (1) days notice if Customer violates Section 5 (Customer Information) of this Agreement. Either party may terminate this agreement upon five (5) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.

If you break our terms of service/acceptable usage policy we hold the right to cancel any services. We will never cancel any services without trying our best to resolve the problem with you. However in extreme cases such as an account containing child pornography we hold the right to cancel services without any prior warning. We do not refund any accounts breaking our terms of service/acceptable usage policy. For example if we cancel your hosting account during your first month for breaching copyright, we will not refund you for the first month. This is to prevent people signing up for our services with the intention of breaching our terms.

REQUEST FOR CUSTOMER INFORMATION
Customer agrees that “Dinsol Global” may, without notice to Customer, (i) report to the appropriate authorities any conduct by Customer or any of Customer’s customers or end users that “Dinsol Global” believes violates applicable law, and (ii) provide any information that it has about Customer or any of its customers or end users in response to a formal or informal request from a law enforcement or regulatory agency or in response to a formal request in a civil action that on its face meets the requirements for such a request.

BACK UP COPY
“Dinsol Global” performs weekly backups on all servers to ensure critical files are never lost. However “Dinsol Global” is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-existent backups. Customer agrees to maintain a current copy of all content hosted by “Dinsol Global” not with standing any agreement by “Dinsol Global” to provide back up services.

REQUEST FOR RESTORE OF HOSTING PACKAGE
During active service term, customer may request paid restore of account for any reason of choice. Up on raising account restore request by customer, “Dinsol Global”‘s staff shall check the availability of customer’s account backup and inform the same to customer through support channel. If customer agree to the restore, a service fee of Rs.1000/- (or US$ 25) must paid in advance by the customer. This applies to any number of restore requested by customer despite the backup date. The fee is not applicable, only if the backup (data) is provided by customer, in the restore-able form supported by hosting account’s control panel.

CHANGES TO “DINSOL GLOBAL”‘S NETWORK
Upgrades and other changes in “Dinsol Global”‘s network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer’s hosted content and/or applications. “Dinsol Global” reserves the right to change its network in its commercially reasonable discretion, and “Dinsol Global” shall not be liable for any resulting harm to Customer.

NOTICES
Notices to “Dinsol Global” under the Agreement shall be given via electronic mail to the e-mail address posted for customer support section or contact us web page. Notices to Customer shall be given via electronic mail to the individual listed as the Primary Customer Contact on the Order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this Section and following the procedure informed to Customer thereof.

FORCE MAJORED
“Dinsol Global” shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond “Dinsol Global”‘s control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labour action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.

GOVERNING/LAW DISPUTES
The Agreement shall be governed by the laws of the State Delhi (National Capital Region), exclusive of its choice of law principles, and the laws of the INDIA, as applicable.

MISCELLANEOUS
Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party’s name or trade mark without the other party’s prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. This Agreement may be amended only by a formal written agreement signed by both parties. The terms on Customer’s purchase order or other business forms are not binding on “Dinsol Global” unless they are expressly incorporated into a formal written agreement signed by both parties. A party’s failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party’s rights with respect to that provision or any other provision of the Agreement. A party’s waiver of any of its right under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the Agreement are not part of the Agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the Agreement: Fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the Agreement. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement. Customer may not transfer the Agreement without “Dinsol Global”‘s prior written consent. “Dinsol Global”‘s approval for assignment is contingent on the assignee meeting “Dinsol Global”‘s credit approval criteria. “Dinsol Global” may assign the Agreement in whole or in part. This Agreement together with the Order and AUP constitutes the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replace any prior understanding or communication, written or oral.

COPYRIGHT FILES
All files stored on “Dinsol Global”‘s servers must be legally-owned and be accompanied with a valid license and/or copyright. This include and is not limiting to MP3, AVI, MID, MIDI, MPG, MPEG, MOV, EXE, ISO. Should we discover any unlicensed and/or illegal files within YOUR account, the files will be subjected to deletion.

CANCELLATION OF SERVICE
“Dinsol Global” reserves the right to cancel a service at any time. All fees paid in advance of cancellation will be pro-rated and paid by “Dinsol Global” if we institutes our right of cancellation. Any violation of policies which results in extra costs billed to YOU.

PROMOTIONAL RATES & SPECIAL OFFERS
“Dinsol Global” may offer subsequent promotional rates or special offers, the terms of which may or may not be more favorable than the terms and conditions for YOUR Services. Any such promotions or modifications shall not effect YOUR obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Different promotional fees and special offers may not be combined together.

We have various special promotions that include a domain name. The cost of this domain name is usually covered by the first month’s payment. As a result of this our promotions are not refundable and are not covered by our 30-day money back guarantee.

INTELLECTUAL PROPERTY RIGHTS
Material accessible to you through “Dinsol Global”‘s services may be subject to protection under the various countries copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use “Dinsol Global” or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the “Dinsol Global” network. If YOU use a domain name in connection with “Dinsol Global” or similar service, YOU must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

NETWORK SECURITY
Customers may not use the “Dinsol Global” network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account YOU are not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization’s security policy. YOU may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. “Dinsol Global” will cooperate fully with investigations for violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

ELECTRONIC COMMERCE
YOU will be solely responsible for the development, operation and maintenance of YOUR online store and products along with all content and materials appearing online or on YOUR products, including without limitation:

(a.) the accuracy and appropriateness of content and materials appearing within the store or related to YOUR products,

(b.) ensuring that the content and materials appearing within the store or related to YOUR products do not violate or infringe upon the rights of any third party, and

(c.) ensuring that the content and materials appearing within the store or related to YOUR products are not libelous or otherwise illegal. YOU will be solely responsible for the final calculation and application of shipping and sales tax. YOU will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising there from.

YOU are also responsible for the security of any customer credit card numbers and related customer information YOU may access as a result of conducting electronic commerce transactions through YOUR website. YOU will keep all such information confidential and will use the same degree of care and security as YOU use with your confidential information.

STATIC & DYNAMIC CONTENT CACHING
YOU expressly
(i) grant to “Dinsol Global” a license to cache the entirety of YOUR website, including content supplied by third parties, hosted by “Dinsol Global” under this Agreement and
(ii) agree that such caching is not an infringement of any of YOUR intellectual property rights or any third party’s intellectual property rights.

IP ADDRESS OWNERSHIP
“Dinsol Global” shall maintain and control ownership of all IP numbers and addresses that may be assigned to YOU by “Dinsol Global”. “Dinsol Global” reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

DOMAIN NAME REGISTRATION
YOU agree to pay “Dinsol Global” prior to the effectiveness of the desired domain name registration, the then-current amount set forth in the “Dinsol Global” price schedule for the initial registration of the domain name and, should YOU choose to renew the registration, subsequent renewals of the registration. All fees are non-refundable, in whole or in part, even if YOUR domain name registration is suspended, canceled or transferred prior to the end of YOUR then current registration term. “Dinsol Global” reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from “Dinsol Global” to the email address indicated in YOUR registration application. In the event of a charge-back by a credit card company (or similar action by another payment provider allowed by “Dinsol Global”) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to “Dinsol Global” as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. “Dinsol Global” will reinstate YOUR domain name registration solely at “Dinsol Global”‘s discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee.

Transfer domain registrar to “Dinsol Global”

YOU agree to pay “Dinsol Global” prior to the effectiveness of the desired domain name transfer request, the then-current amount set forth in the “Dinsol Global” price schedule for the initial transfer request of the domain name. YOU agree and acknowledge that the domain name transfer will fail, and all fees are non-refundable, for the following reasons, but not limited to:

• No response from the Registered Name Holder or Administrative Contact
• Domain name in Registrar Lock Status
• Domain name registration period time expires or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer

“Dinsol Global” reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from “Dinsol Global” to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment provider allowed by “Dinsol Global”) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to “Dinsol Global” as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase. “Dinsol Global” will reinstate YOUR domain name registration solely at “Dinsol Global” discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee.

Transfer domain away from “Dinsol Global”

“Dinsol Global” reserves all rights, without limitation, to reject the domain name transfer request for the following reasons, but not limited to:

• No response from the Registered Name Holder or Administrative Contact
• Domain name in Registrar Lock Status and there is no request from Registered Name Holder or Administrative Contact for the status change
• Domain name registration period time will be expiring in less than 60 days or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer

YOU agree and acknowledge that the failure or success of a domain name transfer will be his/her sole responsibility, and “Dinsol Global” will not be held liable for the failure of a domain name transfer for any reason.

Domain registration and renewal fees are non-refundable. Please do not purchase the domain name until you are certain that it is exactly what you would like to buy.

LAWFUL PURPOSE
“Dinsol Global” reserves the right to refuse service to anyone. YOU may only use “Dinsol Global” server for lawful purposes and our services may not be used for illegal purposes or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the United States of America and India, it is not permitted to reside on our servers. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes but not limiting material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: “Pirated Warez”, OGG, AVI, MPEG, ISO, “Hacker programs or archives”, “Copyrighted Digital Movie Copies (DIVX)” and “Unlicensed MP3”. The designation of any materials as such described above is left entirely to the discretion of “Dinsol Global” management.

If illegal content or usage is found, the account will be suspended and/or terminated. YOU agree that “Dinsol Global” may disclose any and all YOUR information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification.

Regardless of the place of signing this agreement, YOU agree that for purposes of venue this contract is entered in New Delhi, India and any dispute will be litigated or arbitrated in Delhi/NCR. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Delhi/NCR courts. IN NO EVENT SHALL “Dinsol Global”‘S MAXIMUM LIABILITY EXCEED FIVE THOUSAND RUPEES (OR HUNDRED US DOLLARS).

PRIVACY STATEMENT
“Dinsol Global” follows the strict guidelines of our customer privacy statement. Please make sure you understand this statement fully.

30 DAY MONEY BACK GUARANTEE
You are entitled to claim our 30 day-money back guarantee providing you meet the following requirements.

• You must claim during the first 30 days of using our services
• Your are subject to our terms of service and acceptable usage policy

Our special promotions are excluded from our 30-day money back guarantee.

If a domain name, ssl certificate or other similar service or product was included as part of the plan the value of that product or service will not be refundable. You will however be compensated for the rest of the cost.

If there was an setup fee, payment processing fee and any tax in the Invoice, the same will be deducted and rest of the amount shall be refunded.

• You must raise the cancellation and refund request from Client Area after successfully login and using your registered billing email address.
• We may contact you further to authorize the cancellation and refund request.
• Refund shall be processed within 7 (seven) business days of acceptance of request and through the “Dinsol Global” decided mode.